About us 

Mondrem CIC is the planning improvement partner for local authorities. 
 
As a not-for-profit Community Interest Company, we work alongside councils to help planning services create capacity, improve performance and build workplaces where people can thrive. We're not planners, and we don't make planning decisions or write planning policy. Instead, we help the people, systems and ways of working that enable planning services to perform at their best. Many of the biggest challenges facing planning aren't technical planning problems. They're challenges of workload, capacity, leadership, communication, operational management and change. That's where we help. 
 
By creating shared understanding of demand, workload and performance, we help planning teams reduce unnecessary pressure, improve the flow of work, simplify processes and build confidence in decision-making. The result is planning services that are more productive, more resilient and better equipped to deliver great outcomes for their communities. 
 
Alongside our consultancy and improvement work, we develop practical products, tools and partnerships that support planning services now and help strengthen the profession for the future. 
 
Everything we do is driven by one purpose: 
 
Making planning better. 

  Our methodology  

  Our case studies 

Our work 

At Mondrem CIC, we help local authority planning services make planning better. 
 
We work alongside councils to create capacity, improve performance and build planning services where people can thrive. Our work combines consultancy, practical products, insight, coaching and partnerships to support lasting improvement—not just short-term change. 
 
We believe many of the biggest challenges facing planning aren't technical planning problems. They're challenges of workload, leadership, operational management, communication and change. By listening deeply, creating shared understanding and building capability within teams, we help remove barriers, simplify ways of working and give people the confidence to deliver sustainable improvement. 
 
Everything we do is designed to help planning services reduce unnecessary work in progress, improve productivity, strengthen leadership, support wellbeing and deliver better experiences for customers and communities. We measure success not only by improved performance, but by creating workplaces where people feel valued, trusted and professionally fulfilled. 
 
Because when people thrive, planning performs better - and better planning helps create places where everyone can thrive. 

Our clients include 

The "why?" - Stories that inspire us 

We believe that stories are powerful. We help our clients to tell their stories every day – but we were inspired to exist by one deeply personal connection to public services: Katy’s story. 
 
When she was 10 years old, Katy was diagnosed with a rare brain cancer that would be difficult to remove. She was given only a few months to live. From that moment until the end of her life 37 years later, Katy received outstanding care and support from great people and great public services. It gave her a life she might never have had. And it gave her family joy they might never have known. But in that time, without intent, some otherwise great public services also caused Katy and her family unnecessary pain and anguish. 
 
Motivated by stories like Katy's, we aim to make sure that public services are not just great sometimes in some places, but always in all places. We also want to bust the myth that reducing public service funding always means poorer public services. This paradigm closes the door to opportunities that exist whatever the economic climate. We realise that public money is not the only source of funding for public services and scarcity is often a powerful driver for innovation - so we innovate. 

  Our team  

We believe in creating an inclusive, purpose-driven team. We are experts in our fields, and often have lived experiences of the areas where we work. We work with local universities and other organisations to nurture graduate and early-career talent. 

  Our news  

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